Frequently Asked Questions

Who is Rental Shop?

Rental Shop is a company set up to help investors find and invest in leased Single and Multi-Family rental homes that generate cash flow day one. Our platforms are designed to help easily facilitate the procedure of real estate investing. Rental Shop provides research, analytics and insights to evaluate and purchase properties. From viewing the homes to securing the property, Rental Shop makes investing in U.S. real estate from anywhere in the world as simple 1,2,3.

Why choose Rental Shop?

As a company with over 20 years of expertise, we’ve created a platform that addresses all of the inefficiencies in the current market, reducing transaction costs and we bring transparency to the investment process. Our platform takes the guesswork out of investing in both commercial & residential rental properties while maximizing the value to investors and increasing earnings.

How can I be sure that the properties are a good investment?

At Rental Shop, we are about transparency. We guarantee first lien position on all investment properties. Unlike the traditional investment process, we make available a lot of information about a property before investors enter into a purchase contract. We stand behind our products and service with our Rental Shop Guarantee.

What is the Rental Shop Guarantee?

Rental Shop provides a 30-day guarantee to Buyers of Property purchased under a Rental Shop LLC Purchase and Sale Agreement via the Services. This guarantee applies if you, as a Buyer, are not satisfied with a Property purchased from a Seller via our Services and you notify Rental Shop in writing of your dissatisfaction within 30 days of the closing. Certain other conditions apply such as there must be no material changes to the condition of the Property since the closing. Only one Property per Buyer is covered under this guarantee and only one guarantee claim may be made by any Buyer during any ninety (90) day period.

How do investors earn returns?

Returns are earned from the rental cash flow on your investment properties and any appreciation in the property value when it’s sold. If you decide not to self manage, a Property Manager can be appointed to collect rents, pay expenses and remit the net income to each investor.

How does Rental Shop estimate the value of a property in the marketplace?

Rental Shop provides a valuation range which represents the highest and lowest adjusted values for comparable. The Comparable Value and the highest and lowest adjusted values used for the range are based upon at least 3 properties sold within the past 12 months and that are the most similar to the property in location, size, condition, age, style, and design.

Where do properties in the Rental Shop marketplace come from?

:
Rental Shop and it’s numerous partners across America constantly identify, review and evaluate real estate opportunities daily. We are a single source for investors looking to invest in the real estate market. Our platform and formulas help to make this process smooth and simple. The properties we list are broadly sourced, all the way from small retail sellers to mid and large institutions.

What types of properties are eligible?

The properties that qualify for our platform range from commercial space to single & multi-family units.

If the Seller is a larger institution, why are the homes being sold?

Much like a retail investor, an institutional investor may have many reasons for selling a property. A few examples, but by no means all reasons may be:
• The seller was not able to accumulate enough homes in a specific geography to obtain the economies of scale desired
• The seller is reshaping the broader portfolio to focus on a more specific strategy or type of property
• The investors wish to have capital returned or to redeploy funds into other geographic areas or “fix-up” properties

Is Rental Shop a turn-key solution?

The choice is yours. Rental Shop is a marketplace solution that allows investors to make the best decisions for each investment property and we believe you should make that choice based on an objective analysis. Unlike traditional turn-key operators, we don’t require the use of an affiliated property manager for any of the properties listed through us.

Is the Sales Price negotiable?

Investors can secure all available properties at predetermined list prices, and there are also properties designated by sellers to accept offers from investors. Rental Shop works closely with each seller to establish listing prices, determined by taking into consideration a multitude of factors, including local market conditions, market rent and the condition of the property based on the inspection. Our process helps to avoid the uncertainty and delays commonly encountered in buying investment properties at auction and allows investors to transact efficiently and with certainty of execution.

Who can I contact if I have questions about a property?

We’re here to help. Please contact us by sending an email to contact@rentalshopproperties.com or call us at (973) 856-6788.

Can I use a real estate agent?

Yes, investors can engage with our local market experts or use their own agents. If you have an agent you’re already working with, or you are an agent interested in establishing a commissioned arrangement with Rental Shop, contact us contact@rentalshopproperties.com

Who performs the property inspections? How are the inspections done?

Rental Shop, as part of certifying all properties before they are available on the marketplace, engages experienced third party inspection firms to complete a comprehensive visual inspection of the property, and will make this report available to you. The company or individual performing the inspection will inspect the condition of the property, the major components and indicate items that need repair, if any, in a detailed property report.

What is an Appraisal? What is a BPO?

A Broker Price Opinion (“BPO”) is a valuation analysis performed by a local licensed real estate broker and takes into consideration the condition of the home and the local market activity. BPOs are often used by investors and lenders to value investment properties. A BPO is different from an appraisal which is performed by a local appraiser.

Who manages the property that I purchase through Rental Shop?

At Rental Shop, we believe that you should have choices. You can choose to manage the property yourself, or choose from a list of Certified Third Party Property Managers (“RCPM”) in each market. The RCPMs are experts in their field and have passed a thorough diligence process prior to being certified.

Will the current tenant stay in the home after I purchase the property?

Each home that is occupied by a tenant is subject to a lease. Each property page includes a lease summary listing the most important terms of the lease. In addition, at closing you will receive a copy of the lease for your records. The tenant is obligated under the terms of the lease to make their rental payments and as the new owner you will be purchasing the property subject to the current lease.

Can I re-sell my property through Rental Shop if I decide that I no longer want the property?

Of course! We believe in quality service and building relationships. We would consider it a true honor to continue that relationship in any form.

Can I use leverage (financing) to purchase a property?

Absolutely, and we might be able to help! Rental Shop can refer you to several integrated lending institutions offering investors diverse loan product options. You are also free to engage a lender of your choice, however, please note that there are no financing contingencies in the Purchase and Sale contracts.

What closing costs will be included in the purchase of a property?

Closing costs shall be paid as is customary in local markets, and shall include discounts negotiated by Rental Shop to lower transaction costs for Buyers and Sellers. Closing costs often include transfer taxes, title search and title insurance fees, loan origination fees (if applicable), recording fees, association fees and document preparation/closing fees. A good faith estimate of closing costs is provided for the convenience of Buyers, and actual closing costs will be outlined on the closing statement.

How quickly can I close on my property?

Rental Shop tries to facilitate closings within 14 days of a signed purchase and sale contract. The closing date shall in all events occur within 30 days from the contract date unless otherwise agreed by Buyer and Seller.

How are expected returns (yields) calculated?

Expected returns are calculated based on current rents, purchase price, and by incorporating likely costs associated with operating a single family rental. The likely costs are based on the input of industry experts and include vacancy, property taxes, property management, repair and maintenance, and a number of other contributing factors. While these estimates provide a solid baseline, investors are encouraged to use the financial calculator to test the sensitivity of their investment to these as well as other assumptions influencing the performance of their investment.

Can I invest as a foreign investor?

U.S. and foreign investors can buy properties through Rental Shop. Our marketplace platform is perfectly suited for investors that are not located in the property markets.

Can I invest through a limited liability company, trust or partnership?

Absolutely! You can invest through any vehicle which can hold title to real property. At closing you will have the opportunity to indicate how you would like to hold title.

How do I know whether the tenant will continue making rental payments?

Part of the Rental Shop Certification process is reviewing the payment history and selection criteria for each tenant. While we can’t guarantee that a tenant will never miss a payment, Rental Shop will not list properties where the tenant is delinquent on their rent at the time of the listing is first posted.

When are new properties added to Rental Shop’s inventory?

New properties are being added weekly, so check with us as often as possible.

What is the difference between Gross Yield and Net Yield?

Both Gross and Net Yield are metrics aimed at capturing the return on your investment. The difference being that Gross Yield focuses on the total income generated and does not incorporate expenses, whereas Net Yield accounts for expected operating costs. Gross Yield is calculated as the annual rent / total purchase price and Net Yield is calculated by subtracting estimated annual operating costs and capital expenditures from total annual rent collected / total purchase price.

How is appreciation calculated?

Appreciation is determined as an estimate based on property values and can be influenced by many factors, some specific to the local market and some the broader economy. The appreciation forecasts provided have been produced by well regarded forecasters in the housing markets. Despite the acumen of these forecasters, investors are encouraged to use the financial calculator to test the sensitivity of their investment to all assumptions.

How is the market rent determined?

Rental Shop is about transparency, and we present data from multiple sources to help you evaluate your investment alternatives. For market rents, we present data from third-party data providers which estimate rents, as well as information from local property managers who know the local market. It is important to understand market rents as they could indicate compelling investment opportunities if the current rent is below market.

What are the advantages of selling my investment property through Rental Shop?

The Rental Shop platform is designed to net Sellers more money and simplify the selling process. When investors want to sell investment homes they typically sell them vacant, which involves waiting for the tenant to move out, sprucing up the property to sell, and listing it on the MLS. Between the lost rent, carrying costs and commissions, the true cost of this process is often in the 10-12% range. With Rental Shop, rents are received right up until closing, tenants can stay in the home, and there is no for sale sign in the yard.

Do I have to pay a fee to invest?

The fees associated with the Fund will vary by fund. Please closely review the details of each fund to determine what fees are associated with the investment.

Are these Investments liquid? When will I get my investment back?

Private real estate investments of the type listed are not traded on a public market and involve transferability restrictions. As a result, your shares in these investments cannot be easily traded, sold, or otherwise converted into cash. Each investment has a unique projected “hold period,” which is the approximate period of time that investors can expect to hold the investment prior to any “exit” or maturity date. These hold periods vary by investment, and can vary from 1 year to greater than 5 years; they are also estimates only, and actual hold periods may be longer or shorter than the periods initially projected. Expected hold periods are generally described on the “Overview” tab of any particular investment opportunity. Investors should review such expected hold periods carefully and consider whether such hold periods are suitable for them in view of their own investment objectives.
There are not, of course, any guarantees with respect to any of the investment opportunities listed with Rental Shop, and there can be no assurance that actual return rates will meet those that were projected or even that investors will have all of their investment capital returned to them. Investors should review closely the “Risk Factors” described in the investor package for any particular investment opportunity.

Which bank account are funds transferred into?

Funds relating to investments are deposited into an FDIC-insured (up to $250,000) bank account owned and managed by the Fund. Funds are kept in this account until the amount of funding ultimately agreed upon is reached and the underlying real estate acquisition process begins; sometimes this can be several weeks or more following the fund raise.
If the underlying project does not close or the raised funds are otherwise not accepted, 100% of your funds are returned directly to you.

How do investors earn returns?

The frequency of any investor returns depends on the type of investment. Typically, equity investments have distributions on an annual basis. An investor’s share of any distributions is generally transferred directly into the investor’s bank account.
Payout schedules cannot be guaranteed, of course, nor can there be any guarantee as to return rates or the return of investor capital generally, regardless of the structure of any investment opportunity.

What is the minimum investment amount for a Fund?

The minimum investment amount will vary per Fund offering. Please closely review the details of each fund to determine what fund investment best fits your investing criteria.

Do you allow international investors?

International investors may currently invest through US-based entities. Please contact us via email contact@rentalshopproperties.com or by calling (973) 856-6788 for more information.

Can I invest through my LLC, LP or Trust?

Yes, you can invest through an entity or trust. We will likely need some additional information concerning an investing entity, such as the articles of organization or the governing trust documents. Generally speaking, each owner of an entity, or each beneficiary of a trust, must themselves be an accredited investor, or else the entity must have total assets in excess of $5,000,000. Please contact us if you’d like us to get started on qualifying your investment entity or trust.

What is an accredited investor?

An accredited or sophisticated investor is an investor with a special status under financial regulation laws. The definition of an accredited investor (if any), and the consequences of being classified as such, vary between countries. Generally, accredited investors include high-net-worth individuals, banks, and other large corporations, who have access to complex and higher-risk investments such as venture capital, hedge funds and angel investments.
The ostensible purpose of the status designation is to protect potential investors from risk. The assumption underlying accreditation is that individuals or organizations who qualify will have sufficient financial sophistication to understand and take on the risks associated with certain investment offerings. Laws may require that some types of financial offerings may only be made to accredited investors.

What is the difference between “current” and “total” return?

In many cases, a portion of the return may get paid current (quarterly) and another portion might accrue until the end of the life of the investment, when it is scheduled to be paid out in a lump sum along with the principal. The current return represents the cash distributed to investors throughout the life of the Note, on a quarterly basis.

What is an Earnest Money Deposit?

Earnest Money is a deposit that is made by the buyer as a display of good faith in the transaction. It is held by the Title company, and the funds will be used as part of the buyer’s down payment or closing costs when the transaction is finalized. The deposit may be returned to the buyer, depending on the contingencies in the Purchase and Sale Agreement (PSA); otherwise, it will be remitted to the seller. The terms of the EMD are spelled out in the PSA.

Glossary

Accredited Investor

An accredited investor is a term used by the U.S. Securities and Exchange Commission (SEC) under Rule 501 of Regulation D.

Appraisal

A process of developing an opinion of value for real property. In order to be a valid appraisal, the authorized person will have a designation from a regulatory body governing the jurisdiction the appraiser operates within. Appraisals usually take one of three approaches to value: (i) cost approach, (ii) sales comparison approach and (iii) income approach.

Appreciation / Home Price Appreciation (HPA)

An increase in the value of a home or property over time. The increase can occur for a number of reasons including increased demand or weakening supply, or as a result of changes in inflation or interest rates. This is the opposite of depreciation, which is a decrease over time. The Annual Home Price Appreciation, or HPA is the increase in value of a property over the course of a year.

Basis Point

A basis point (bps) is a unit that is equal to 1/100th of 1%, in other words one basis point is equal to 0.01%, similarly a 1% change is equal to a 100 basis point change.

BPO Merge

A BPO is completed by three qualified agents to develop independent price opinions and merge it into the most probable price for the subject property. Each agent is scored on how well they chose comparables to the subject and the score is used to fuel advanced algorithms. The resulting MergeValue™ provides the most likely price for your subject property. (BPO Merge takes it one step further by providing a MergeValue™ Confidence Score that not only reflects agent consensus, but also whether the provided MLS comparables support MergeValue™ price determination.)

Broker Price Opinion (BPO)

A valuation report used by investors, lenders, and real estate agents to value a property. The valuation analysis is performed by a local licensed real estate agent and takes into consideration the condition of the home and the local market activity (comparables).

CAGR

The compound annual growth rate (CAGR) is a useful measure of growth over multiple time periods. It can be thought of as the growth rate that gets you from the initial investment value to the ending investment value if you assume that the investment has been compounding over the time period.

Capital Expenditures (CAPEX)

Capital Expenditures are generally related to material improvements or upgrades to a property such as new appliances, roof or upgrades to existing facilities as these acquisitions will have a useful benefit beyond the current tax year. CAPEX does not include Repair and Maintenance (R&M) expenses.

Capitalization Rate (Cap Rate)

Ratio of Net Operating income from a property to its market value, expressed as a percentage. This rate is used in comparing rate of return from a property with the rate of return from alternative investments.

Cash Flow

The cash flow (before tax) is the net result of gross income minus Operating Expenses and Capital Expenditures. If cash flow is negative it means dollars are going into the investment, and if cash flow is positive it means dollars are coming out of the investment.

Cash-on-Cash Return

A rate of return often used in real estate transactions. The calculation measures the ratio between the annual cash flow relative to the cash invested. For example, when you purchase a rental property, you might put down 20% for a cash down payment. Cash-on-cash return would measure the annual return you made on the property in relation to the down payment.

Clear Title

A clear title is a title without any kind of material lien or levy from creditors or other parties and poses no question as to legal ownership.

Closing Costs

The expenses, over and above the price of the property, that buyers and sellers normally incur to complete a real estate transaction. Potential costs incurred include loan origination fees, discount points, appraisal fees, title searches, title insurance, surveys, taxes, deed-recording fees and other charges.

Diligence

An investigation of the property by the Buyer prior to making a commitment to buy. Diligence on an investment property may include checking title, reviewing an inspection to ascertain the condition of the property, reviewing the lease and tenant information, reviewing valuation estimates, changing various underwriting assumptions, researching the neighborhood and the local real estate market.

Distributions / Dividend

Payments made to investors periodically, typically over the course of a calendar year, from profits.

Down Payment

A down payment is the difference between a home’s purchase price and the amount of the mortgage against the property. The down payment must be paid upfront before the home purchase can close.

Equity

The value of ownership built up in a home or property that represents the current market value of the house less any remaining mortgage balance. This value can build up over time as the property owner pays off the mortgage and the market value of the property appreciates.

Escrow Agent

An entity that has fiduciary responsibilities in the transfer of property from one party to another. The escrow agent will prepare closing documents and examine documents to make sure that the terms of the sale are met on each end, serving both the buyer and seller in the transaction.

First Lien

A first mortgage is a mortgage in a first lien position on the property that secures the mortgage. A first mortgage has priority over all other liens or claims on a property in the event of default,
which adds a level of security during the investment process.

Fund Manager

An individual or firm in charge of selecting the real estate assets contained within a fund.

Gross Yield

The gross yield is the yield on an investment before the deduction of taxes and expenses. Gross yield is expressed in percentage terms. In real estate, it is calculated as the annual rental income on an investment property to taxes and expenses divided by the current price of the property.

Home Inspection

An examination of a real estate property’s condition, usually performed in connection with the property’s sale. A home inspector can assess the condition of a property’s roof, foundation, heating and cooling systems, plumbing, electrical work, water and sewage, and some fire and safety issues. In addition, the home inspector will look for evidence of insect, water or fire damage, or any other issue that may affect the value of the property.

Home Owners Association (HOA)

An organization in a subdivision, planned community or condominium that makes and enforces rules for the properties in its jurisdiction. Properties that are in an association have monthly, quarterly or annual HOA fees which are used to provide or maintain common amenities like sidewalks and neighborhood parks.

Income Property

Property bought or developed to earn income through rental income or home price appreciation. Income property can be residential or commercial. Residential income property is commonly referred to as “non-owner occupied.”
Insurance (Landlord or Property Insurance)
An insurance policy that includes coverage for a comprehensive list of causes of loss and replacement cost settlement. Landlord policies sometimes provide coverage for lost rent in the event a covered loss occurs.

Internal Rate of Return (IRR)

An IRR is a commonly-used measure which reflects the annualized expected return on an investment. The IRR is the discount rate that makes the net present value (NPV) of all cash flows from a particular project equal to zero. IRR calculations rely on the same formula as NPV does.

Investment Property

A real estate property that has been purchased with the intention of earning a return on the property, either through rent (income), the future resale of the property, or both. An investment property can be a long-term endeavor, such as a Single-Family Rental home, or a short-term investment in the case of flipping (where a property is bought, remodeled or renovated, and sold at a profit).

K-1

A tax document used to report the incomes, losses and dividends of a business’s partners or S corporation’s shareholders. Rather than being a financial summary for the entire group, the Schedule K-1 document is prepared for each partner or shareholder individually.
Lease
A contract in which, for a rent payment, the one entitled to the possession of the real property (lessor) transfers those rights to another (lessee) for a specified period of time.

Leveraged Return

The use of various financial instruments or borrowed capital, such as a loan, to increase the potential return of an investment.

Loan-to-Value

A lending risk assessment ratio that financial institutions and others lenders examine before approving a mortgage. The LTV is calculated by dividing the amount of the loan by the value of the property. Typically, assessments with high LTV ratios are generally seen as higher risk and, therefore, if the mortgage is accepted, the loan will generally cost the borrower more to borrow (reflected as a higher interest rate).

Mortgage Loan

A mortgage loan, also referred to as a mortgage, is used by purchasers of real property to raise funds to buy real estate; or by existing property owners to raise funds for any purpose while putting a lien on the property being mortgaged. Mortgage borrowers can be individuals mortgaging their home or they can be businesses mortgaging commercial property (for example, their own business premises, residential property let to tenants or an investment portfolio).

Multi-Family Rental (MFR)

A Multi-Family Rental homes are attached or stacked residences that are rented out to Tenants as opposed to being owner-occupied.

Net Operating Income (NOI)

A calculation used to analyze real estate investments that generate income. Net operating income equals all revenue from the property minus all reasonably necessary operating expenses.

Non-Recourse Loan

A type of loan that is secured by collateral, including an IRA account.

Operating Expenses

Expenses incurred in the ordinary course of business such as property management fees, leasing commissions, property taxes, insurance, HOA fees, and repair and maintenance items.

Private Equity Fund

A private equity (PE) fund is a collective investment model where money from separate investors is pooled together into a single fund and then used to make investments, most often in various illiquid equity and debt assets.

Property Manager

The person or company responsible for managing the rental properties in exchange for a fee. Property managers oversee the leasing, rent collection, repairing and maintaining of the investment property on behalf of the owner.

Property Taxes

The annual amount paid by a land owner to the local government or the municipal corporation of his area. Property taxes are determined based on the value of the land and any improvements made.

Regulation D

Regulation D permits raises of unlimited amounts from accredited investors without registering a public sale through the SEC, as it’s assumed that accredited investors are financially able to bear the burden of investment decisions without a review by the SEC.

Repair and Maintenance Expense

The costs incurred to bring a property back to an earlier condition or to keep the property operating at its present condition (as opposed to improving the asset). For example, cleaning the gutters, repairing broken appliances or repainting and cleaning in preparation for a new tenant are all considered repair and maintenance expenses.

Retail Investors

Individual investors who buy and sell properties for their personal portfolio and not for another company or organization. Also known as an “individual investor” or “small investor.”

Security Deposit

A monetary deposit given to a landlord to offset the cost of repair in the event of any damage caused by the Tenant. While generally refundable, security deposits can be either refundable or nonrefundable, depending on the terms of the lease. As the name implies, the deposit is intended as a measure of security for the recipient.

Self-Directed IRA

Most IRA custodians only allow approved stocks, bonds, mutual funds and CDs. A truly Self-Directed IRA custodian, such as Equity Trust, allows those types of investments in addition to real estate, notes, private placements, tax lien certificates and much more.

Single-Family Rental (SFR)

A Single-Family Rental home is a detached residence that is rented out to a Tenant as opposed to being owner-occupied.

Term

The lifespan of a given asset or liability.

Title Report & Title Insurance

The written analysis of the status of title to real property, including a property description, names of titleholders and how title is held (joint tenancy, etc.), tax rate, encumbrances (mortgages, liens, deeds of trusts, recorded judgments), and real property taxes due. A title report made when the report is ordered is called a “preliminary report,” or a “prelim,” and at time of recording an up-to-date report is issued which is the final title report. The history of the title is called an “abstract.” A title report is prepared by a title company, an abstractor, attorney, or an escrow company, depending on local practice. Normally a title report’s accuracy is insured by title insurance which will require the insurance company to either correct any error or pay damages resulting from a “cloud on title,” encumbrance or title flaw in the title which was not reported.

Yield

In the context of real estate, yield refers to the annual cash return on the investment, expressed as a percentage of the investment’s initial cost, or less frequently, its estimated current value.